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Phishing Emails

Once again  SPAM and Phishing emails are doing the rounds, we have had issues at numerous  schools. These include where one person has clicked a link, and then multiple  people they have emailed before, inside and outside of the organisation have  been contacted. These are designed to steal your login or personal information,  and can cause major security and data protection issues.


  Thank you to those who are checking emails prior to clicking any links, can we  ask for you to make your staff aware:

Fake emails often (but not always) display some of the following  characteristics:

  • The  sender’s email address doesn’t tally with the trusted organisation’s website address.
  • The  email is sent from a completely different address or a free web mail  address.
  • The  email does not use your proper name, but uses a non-specific greeting like  “dear customer”.
  • A  sense of urgency; for example the threat that unless you act immediately  your account may be closed.
  • A  prominent website link. These can be forged or seem very similar to the  proper address, but even a single character’s difference means a different       website.
  • A request for personal information such as user name, password or bank  details.
  • The  email contains spelling and grammatical errors.
  • You  weren't expecting to get an email from the company that appears to have  sent it.
  • The  entire text of the email is contained within an image rather than the  usual text format.
  • The  image contains an embedded hyperlink to a bogus site.

What should you do if you’ve received a scam email?

  • Do   not click on any links in the scam email.
  • Do   not reply to the email or contact the senders in any way.
  • If  you have clicked on a link in the email, do not supply any information on       the website that may open.
  • Do   not open any attachments that arrive with the email.
  • Contact  Lourdes IT as soon as possible.

Further information on how you can protect yourself from these  kinds of scams can be found here: https://www.actionfraud.police.uk/individual-protection

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