Welcome to your Lourdes IT Help Desk.

Arrange a call back

Our team are working remotely, and we are extremely busy at the moment.

Save time waiting, pre book a call back from one of our techies!

Book your call back from one of our team.

Helping Schools in Covid-19

We are working hard to support schools during the Covid-19 outbreak. We are working from home, and our helpdesk is open as normal.

We are able to remote into your device, wherever you are, and we are offering a device clinic and call back options, as well as our live chat.

Find out more with our Covid-19 advice for schools and users.

Device Scheme

We are offering a scheme for parents to contribute to devices

This has been launched across some of our schools

Find out about the scheme

If you are looking for information on how Lourdes IT can support your school - then please take a look at our main website for details.

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Key Information from Lourdes IT

Give our team a call

We are open 8am to 5pm Mon - Fri
(9am - 5pm in school holidays).

Please have details of your issue (location/error messages) and your school name to hand and our team will be happy to assist.

Call 01527 359 999

Log an issue online

Don't have access to a phone? log your ticket online now

It goes to the same team for help, and will show you related help articles which may already have your answer ready and waiting!

Log a ticket

Try Live Chat

It's fast and won't interrupt your teaching or work!

Start a live chat now, click the red icon at the bottom right. Live Chat is open 9am - 4:30pm in term time and goes to the same helpdesk team as calls and emails.

Use the chat icon bottom right

New to Lourdes IT?

If you are from a new school or want to understand how we work then we have a handy guide for you!

Learn all you need to know about Lourdes IT, getting support and what all the ticket status mean - as well as our targets

Learn how we help