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  Welcome to our help desk

 

Check Known Issues

View any planned works, or known large scale outages at any of our schools

Create a ticket

If you have an issue, just fill in this quick form and one of our friendly team will help you!

My Tickets

Take a look at your open or historical tickets you have submitted all in one place.

Call our Helpdesk
01527 359 999


Open 8am - 5pm
Available for Staff, Parents and Students
Arrange a Call Back

 



Find out more about how we support schools with their IT Support, their Broadband and their SIMS.

Get Remote Support

If you have been asked to download our remote support tool, please download it.

If you require remote support, please contact our help desk on 01527 359 999 8am - 5pm.

Important Links

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Covid 19 Information for Schools
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Online Guides

See Lourdes IT FAQs
SIMS Support Guides
Office 365 Guides inc. Teams
General guides for using our IT in schools
See all our guides