This article is for staff at North Bromsgrove High School


Staff are able to reset student passwords by following the actions in this guide.


  1. Click the shortcut to the Password Reset Tool that is available on the staff desktop. If you do not have this shortcut please contact the help desk and it can be added to your desktop for you.
  2. Type the username of the student into the username box and wait a few moments. The student's account will display in the box on the right hand side of the window.
  3. Press the G button to generate a random 3 character password for the student. Alternatively you can type in a password to be set. Make sure the "Force Password Change at Logon" is selected. This setting will prompt the student to change their password to something memorable when they next log in. Click Change Password to finish.