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FAQ

How to access the Secure Remote Desktop
What is Remote Desktop? What are the benefits for me? • A quick and easy way to logon to the network via the internet on any PC, Laptop, Mac and several...
Thu, 22 Nov, 2018 at 2:35 PM
What to do if my PC keeps getting the 'blue screen of death'
The term 'blue screen' or 'blue screen of death' refers to an error screen that can be displayed on all Windows machines where the syste...
Fri, 23 Feb, 2018 at 2:51 PM
Reset a password
This article explains how to reset your password. Windows / Work Email / Office 365 accounts If you have forgotten your password to your account tha...
Fri, 6 Apr, 2018 at 10:32 AM
Using RD Tabs
Open RD Tabs from the shortcut on your desktop. Put your name in the Display Name box. In the computer box type in the address of your school's...
Thu, 15 Mar, 2018 at 10:27 PM
Set a passcode onto your Apple, Android or Windows mobile device
You require a passcode on your mobile device if your work email account is stored on it Please see the below articles for Apple, Android or Windows Devi...
Thu, 15 Mar, 2018 at 10:26 PM
How to access the booking system
1. If in school, when you open up Chrome you can go to the 'Room Booking' tile. Alternatively - Open a web browser (Chrome/Internet Explorer...
Wed, 4 Apr, 2018 at 6:10 PM
Projector Display Options
Sometimes the projector in a classroom might be on but it is not projecting the way you would like to. To quickly set this you can press the windows key...
Wed, 4 Apr, 2018 at 6:09 PM
Quick Checks if your PC is not on, no image displayed or no network
Sometimes checking cables when the computer can be a quick and easy fix. Here are some things to check when things go wrong. VGA Cable-  This provides a...
Wed, 4 Apr, 2018 at 6:08 PM
Rotating a video in VLC
Often videos from tablets and iPads can output the wrong way when imported to a PC.  This is commonly caused by the way the tablet or iPad was held during r...
Thu, 5 Apr, 2018 at 4:39 PM
Troubleshooting Sound Issues
Sound issues are quite common, but are usually simple to fix.  Below are some things that can be checked to help resolve an issue. Check audio within Wi...
Thu, 19 Apr, 2018 at 10:28 PM