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General Information

Ordering and Payment Questions
Ordering If you have any questions on your order, delivery times or how to order, please contact Kelly Gunn via kelly@lourdesit.org.uk or 01527 376003 b...
Fri, 9 Oct, 2020 at 3:16 PM
Getting Support for your laptop
As part of your contribution your device is covered by Lourdes IT for any technical support question you have with the hardware or software running on your ...
Thu, 8 Oct, 2020 at 6:43 PM
Device Monitoring
Please be aware that all devices that are provided by the scheme are monitored for your children's safety. We use Senso.cloud to monitor devices, and t...
Thu, 8 Oct, 2020 at 6:45 PM
Make a claim on your insurance
Your device is covered for accidental damage, loss and theft, subject to the policy provided by our insurers. You must report and repair the device duri...
Thu, 8 Oct, 2020 at 6:49 PM
Laptop Setup Guide
Laptops are pre-setup just for you - when you turn on your laptop: The laptop will not switch on until you have plugged it in. Press the power button on ...
Thu, 8 Oct, 2020 at 6:51 PM
Keeping your children safe online
Your laptop has pre-installed Safeguarding software, that constantly monitors the device for triggers, and the device will capture and send anything found ...
Thu, 8 Oct, 2020 at 7:05 PM